Disruptive Empathy

Disruptive Empathy

The Tyranny of the New

“Good enough” is better than impressive

Eric Near's avatar
Eric Near
Sep 23, 2025
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The other day, I watched one of my kids (who is fifteen) try to put a Super Nintendo Entertainment System (SNES) cartridge into my aging console. They're a digital native, so they're used to a completely different user experience. There's no "eject" button on an iPhone app. There's no physical media to slide into a slot. They held the cartridge, turning…

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